The Influence of Emotional Intelligence and Organizational Commitment on Employee Performance
DOI:
https://doi.org/10.54518/ebh.5.3.2026.1128Keywords:
Accountability, Emotional Intelligence, Employee Performance, Organizational Commitment, Public Sector OrganizationsAbstract
Amid increasing demands for accountability and effectiveness in public sector organizations, enhancing factors that drive employee performance has become essential. This study examines the influence of emotional intelligence and organizational commitment on employee performance. A quantitative approach with a descriptive design was adopted, involving all 50 employees as respondents through a total sampling technique. Data were collected using questionnaires and analyzed through multiple linear regression. The findings indicate that emotional intelligence and organizational commitment have a positive and significant effect on employee performance. Simultaneously, both variables also demonstrate a positive and significant combined effect on employee performance. The coefficient of determination (R² = 0.701) shows that these variables explain 70.1% of the variance in performance. These results underscore the importance of strengthening emotional intelligence and organizational commitment to achieve improved employee performance. These findings imply that organizations should prioritize targeted training and internal engagement strategies to enhance employees’ emotional intelligence and strengthen their commitment in order to optimize overall performance.
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